Privacy Policy

Introduction

Welcome to MagicBricks ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

1. Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Post property listings
• Contact property owners or agents
• Subscribe to our newsletter
• Participate in surveys or contests

This information may include:

• Name, email address, phone number
• Property details and preferences
• Payment and billing information
• KYC documents (PAN, Aadhaar, etc.)
• Communications and messages

2. Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, click patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process your transactions and manage your listings
• To communicate with you about updates, offers, and support
• To personalize your experience and show relevant properties
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve our platform
• To send promotional materials (with your consent)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure data centers with physical security measures

Note: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Information Sharing

We may share your information in the following circumstances:

With Property Stakeholders

When you express interest in a property, we share your contact information with the property owner, agent, or builder to facilitate communication.

With Service Providers

We engage third-party companies to perform services on our behalf, including:

• Payment processing (Razorpay, Stripe)
• Email and SMS delivery (AWS SNS, Twilio)
• Analytics (Google Analytics)
• Cloud hosting (AWS)
• Customer support tools

For Legal Reasons

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Third-Party Services

Our Services may contain links to third-party websites, services, or integrations not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Third-party services we integrate with include:

• Google Maps for location services
• Payment gateways for transactions
• Social media platforms for sharing
• Analytics and advertising services

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of our Services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: